Articles on: Features

Frontend Tool-Tips: Add Clarity & Guide Your Customers Through Your Services

Introduction


Tooltips are hints, glossary terms, or messages that appear when a visitor hovers over or taps (on mobile devices) an element on your WordPress website. Add a tooltip to your element title to provide additional information about a particular product or service.




Benefits, Features & Use Cases


Benefits


  • Improved User Experience: Frontend tool-tips can provide immediate explanations or additional information for form fields, leading to a smoother and more intuitive user journey.
  • Reduced Support Queries: By preemptively clarifying common questions or potential confusions, businesses can decrease the volume of customer support inquiries.
  • Enhanced Conversion Rates: Clear guidance through tool-tips can help customers complete forms more efficiently, potentially increasing the likelihood of them finalizing a purchase or inquiry.


Features


  • Rich Media Integration: Allows the inclusion of images or icons within the tool-tip, providing a visually engaging way to convey information or instructions.
  • Customizable Titles and Body Text: Offers the flexibility to create distinct titles and detailed descriptions within each tool-tip, ensuring that the information is both relevant and easily digestible.
  • Call-to-Action (CTA) Buttons: Enables the addition of actionable buttons within tool-tips, guiding users towards specific actions, such as learning more about a product or visiting a related page for additional information.


Use Cases


  • Product Detail Clarification: Use tool-tips to offer detailed explanations or visual representations of specific product features, aiding customers in making informed decisions about customizations or variants.
  • Instructional Guidance: Incorporate tool-tips to guide users through complex forms or calculations, using images and step-by-step text to simplify the process.
  • Promotional Engagement: Utilize CTA buttons within tool-tips to direct users to related offers, detailed product information, or promotional pages, thereby increasing the potential for upselling and customer engagement.



Watch It In-Action



What It Looks Like



How to Activate & Use This Feature


Step 1.


Under the advanced options of your element.




Additional Information


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Updated on: 21/06/2024

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