Email Not Sending: I'm getting freezing during email send

Problem

Solution

Step 1

Try disabling security plugins like WordFence.
If this helped, please read this article to learn how to make an exception.

Step 2

Try disabling cache plugins like Autoptimize.
If this helped, please read an article on how to make a JS exclusion.

Step 3

Check the SCC diag screen for maximum RAM allowed.
If there is an error message, read this article to increase your RAM.

Step 4

Try removing logo or banner images in the PDF.
If this helped, try uploading a smaller and more compressed version of the logo.

Step 5

Try disabling Cookie plugins.

Additional Information

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Updated on: 21/06/2024