Articles on: Troubleshooting

Initial steps to fix a broken calculator in the frontend (Important)

Solution



Step 1

(Temporarily) Disable your plugins in groups of three.


The problem went away → send our support agents a message to advise of which plugin is conflicting.
The problem is still there → proceed to step 2.


Step 2

WP Site Health: Are there any critical errors? If so, please fix these issues with your hosting company, server administrator, or WordPress PHP developer.


The problem is still there → proceed to step 3.


Step 3

Fill out a support ticket - send a screenshot of the problem and a screenshot of your diagnostic screen.



Additional Information


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Updated on: 21/06/2024

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