Articles on: Troubleshooting

Initial steps to fix a broken calculator in the frontend (Important)

Solution




Step 1


(Temporarily) Disable your plugins in groups of three.

The problem went away → send our support agents a message to advise of which plugin is conflicting.
The problem is still there → proceed to step 2.

Step 2


WP Site Health: Are there any critical errors? If so, please fix these issues with your hosting company, server administrator, or WordPress PHP developer.

The problem is still there → proceed to step 3.

Step 3


Fill out a support ticket - send a screenshot of the problem and a screenshot of your diagnostic screen.


Additional Information



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Updated on: 21/06/2024

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