Email & PDF: Troubleshooting issues with the email quote and PDF generator
Email is not sending. PDF files are empty. Email is sending but PDF is blank. Step 1 Check your SCC diagnostic screen. Settle any issues in red with your hosting company, system admin, or web developer. If it doesn't fix it, proceed to the next step. Diagnostic Screen (https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48333641239/original/f33lYRVnk932CKYnTawEJT2AjEMAKs5jg.jpPopular(important) Cache Plugin: Setup Your Cache Plugin + List of Supported cache plugins
Cache plugin setup (script/style exclusions) If you use a cache/optimizer, exclude the calculator assets so the frontend scripts load correctly. Exclude these handles/paths in your cache plugin: /wp-content/plugins/stylish-cost-calculator-premium/dist/frontend/scc-js-frontend-bundle.js /wp-content/plugins/stylish-cost-calculator-premium/assets/js/smarturl-frontend.js /wp-content/plugins/stylish-cost-calculator-premium/assets/js/scc-distance-element-scripts.js /wp-content/plugins/stylPopularEmbedding To Your Webpage: Deploying and adding the shortcode (calculator form) to your page.
Embedding Stylish Cost Calculator in WordPress Use the approach that matches the page builder you are working in. Every method ultimately renders the same calculator instance, so you can mix and match as needed. Gutenberg (Block Editor) Open the page or post in the block editor and click Add Block (+). Search for "Stylish Cost Calculator" (block slug stylish-cost-calculator/calc-picker). Select your calculator from the dropdown in the right-hand panel. Publish/UpdatePopularEmail Setup & Troubleshoot - Sending Quotes by Email (SMTP Server)
This guide is to help you first initialize the email setup. How to Activate & Use This Feature Step 1. Stylish Cost Calculator Email Form Setup (5 mins) From Name - Ensure your email has the same domain as the website itself. If your website is milkshakes.com then your email must be something@milkshakes.com (screenshot - https://prnt.sc/134dmz5). Copy Of Quote - ThPopularFrontend Problems: Issues with the calculator loading on the website
color 314AF3 (Does your calculator work in the backend (dashboard preview)? ) If the calculator form looks good inside the calculator editing screen but has issues on your website's front end, these problem is almost always a conflict from your theme or other plugins. Or, you did not embed the shortcode properly. By comparing the form's backend and front-end appearances and functionality, you can identify theme-related issues and take appropriate steps to resolve them. TheSome readersWhat Are DMARC, SPF, and DKIM?
Are you wondering, “What are DMARC, SPF, and DKIM?”. In short, these 3 lines in your DNS zone all work together to stop your WordPress emails from going to spam. In this article, we’ll explain how DMARC, SPF, and DKIM work together to verify your outgoing mail. Step Your DNS records are likely to exist in one of the following places: Your web hosting control panel if you boughSome readersElementor Page Builder - Calculations aren't working, or other issues.
Copy your embedded shortcode. In Elementor, add the shortcode or code module. Paste the code. You can also find more information on how to embed your calculator using different builders here colorFew readersUsers are not getting the quote by email (solution)
Details here: Email Setup & Troubleshoot - Sending Quotes by Email (SMTP Server) Problem If you (or your users) are not getting the quotes by email, then it could be a few reasons. Below we will teach you how to fix this very quickly. Solution 1 In the global options, go to the Email Quotes dropdown and click on the Email Test button. (https://designful.freshdesk.com/a/solutions/articles/4Few readersSCC - License Key Activation Problems
Problem 1 - License Already Used Deactivate the Current License If you're getting an error message saying you have no activations left, log into your Member's Portal and deactivate the current license. Login into Member's Portal - License Area. Deactivate (delete) any licenses on the domain you're using or old domains you don't use anymore. Try to activate your license within the plugin again. Problem 2 - ErrorFew readers'Mod Security' blocking features like Zapier/Make.com of Stylish Cost Calculator
Sometimes, features like Zapier or Make.com's incoming webhook operations get blocked. This often happens if your website uses 'Mod Security' extensions on the web server. If you encounter this issue, try the following steps: Step Disable Mod Security from your web hosting service. If you can't find the settings, contact your web hosting service's customer care for assistance. Step Instead of diFew readersEmail Not Sending: I'm getting freezing during email send
Step 1 Try disabling security plugins like WordFence. If this helped, please read this article to learn how to make an exception. Step 2 Try disabling cache plugins like Autoptimize. If this helped, please read an article on how to make a JS exclusion. Step 3Few readersInitial steps to fix a broken calculator in the frontend (Important)
Step 1 (Temporarily) Disable your plugins in groups of three. The problem went away → send our support agents a message to advise of which plugin is conflicting. The problem is still there → proceed to step 2. Step 2 WP Site Health: Are there any critical errors? If so, please fix these issues with your hosting company, server administrator, or WordPress PHP developer. The problem is still tFew readersAutoptimize: Fixing the JavaScript Option from breaking SCC
Autoptimize: exclude Stylish Cost Calculator assets If Autoptimize aggregates/minifies assets, exclude the calculator scripts/styles so the calculator keeps working. Exclude these paths/handles: /wp-content/plugins/stylish-cost-calculator-premium/dist/frontend/scc-js-frontend-bundle.js /wp-content/plugins/stylish-cost-calculator-premium/assets/js/smarturl-frontend.js /wp-content/plugins/stylish-cost-calculator-premium/assets/js/scc-distance-element-scripts.js /wp-content/plugins/stylFew readersError Code 5: Email Failed to Send
Error Code 5: Email Failed to Send Why does this happen? This happens when there is a problem with your SMTP server, PDF generation, or Captcha settings. Step 1 Google Captcha a. Access the Global Settings menu of Stylish Cost Calculator. b. Do you have Google's Captcha settings turned on? If yes, try turning it off. Captcha Settings (https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachmenFew readersSlavic Language Support: settings for Slavic language support
While we don't guarantee the functionality of this plugin with any languages beyond Latin languages, we have users who are able to use the plugin with Slavic languages by tweaking some settings. Change the PDF Font FFew readersMaximum Allowed Post Data: Increase your post_max_size
We recommend you increase your PHP setting for postmaxsize to something greater than 20M. You can edit these values in your cPanel or ask your hosting company to help you. Ideally, you want these values or more: More Resources Get more resources here color 314AF3 (Additional InFew readersTitles & Frontend Style: Dealing with longer titles and frontend issues
Step 1 Click Calculator Settings for more options. (https://storage.crisp.chat/users/helpdesk/website/-/c/5/f/0/c5f0153cc3f4b000/settings-218urjgw.png =400x573) Step 2 Then in Frontend Options, find ElementsFew readersSCC License: How do I transfer my license to another site (migrating to a new domain)
Method 1 You still have access to the site (1 minute). Step 1 Access License Screen → On the old site, go to the license settings menu. Step 2 Deactivate on old (existing) domain → Click the red deactivate license button. (https://storage.crisp.chat/users/helpdesk/website/363e80e5c99dc800/95d2edd4-b5ec-442c-a555-e4Few readersWP Memory Limit: Or, the email quote gets stuck at 90%
If you have the "The email quote gets stuck at 90%" or "You get a broken download of the pdf file" then there could be a problem with your PHP Memory limit. • You need to increase your WordPress PHP Memory to 256M or higher (we recommend 512M if you have images in your PDF). https://help.krystal.uk/wordpress/how-to-check-and-increase-your-word-press-sites-memory-limit (https://help.krystal.uk/wordFew readersLong titles for a product: Elements are too squished
If you have longer titles for your products and services, you can change the grid system of the titles and elements. Click the Advanced Options in the element's settings. Type in "6", or a number above 4, under the desktop and mobile input. Note: This only works for Frontend Style 1. color 314AF3 (AdditionaFew readersMy total cost is double what it should be.
If you're experiencing a doubling in price, especially if you're using a slider, then you should try to make the price of your slider $0. All Elements & Features Learn more about All Elements Learn more about All Features NeedFew readersLicense: How do I reset my license?
Method 1 You still have access to the site (1 minute) Step 1 Access License Screen On the old site, go to the license settings menu. Step 1 Step 2 Deactivate on old (existing) site Click the red deactivate license button. Step 2 (https://s3.amazonaws.com/cdn.freshdesk.com/data/heFew readersGlutenberg - I get an error when trying save the shortcode on my page!
If you're using the new Glutenberg editor, you must use their new SHORTCODE module. Instructions here You can also find more information on how to embed your calculator using different builders hereFew readersMy calculator takes too long to load
Reduce load time for your calculator Use the built-in performance aids instead of relying only on caching. Steps Remove heavy images/backgrounds; keep total asset size small. Use fewer elements or split large calculators into sections/steps. Avoid running unnecessary scripts; disable unused elements/features. Enable compatibility mode only if needed; otherwise keep it off for speed. Clear site/cache plugin caches after changes. What to check If AI wizard created drafts, reFew readersHow to Fix Error 7003 When Sending Quotes: Quick Guide
If you're experiencing this issue when trying to send a quote by email, it means you've reached the Email Rate Limit. This feature is useful for preventing attackers from sending spam through the calculator by limiting the number of emails sent per IP address. However, if your calculator is still in the testing phase, it's a good ideFew readers